House Nr *. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Free Shipping Over $150 see details. Manufacturing specifications are subject to change without notice. Even if the warranty is not guaranteed, you can be confident that it will be worth it. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. The Service Centre will determine whether or Refer to the Warranty information included in your case to determine the length of time your warranty is valid. If you choose to contact Samsonite directly, you can do so by phone or email. The warranty provided herein is limited to the value of the Product. Save my name, email, and website in this browser for the next time I comment. United States: 1-800-262-8282 You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. 2022 Samsonite IP If the handle is broken, you can replace it with a new one or sew it back on. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. Samsonite, American Tourister, Canadian Tourister & Lipault. This warranty does not apply to damage done by airlines or gorillas. Samsonite offers a limited warranty for most of their products. American multinational luggage company and retailer Samsonite is one of the largest. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Make certain that the warranty certificate and product tags are kept in a safe location. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Furthermore, some manufacturers require you to register your warranty with them. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Product and/or in the list of Product features on our website. - ! Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. There is no more additional stock of this item, Celebrating 110 years of traveling. To contact them, dial a number, send an email, or visit their website. Please register your product and provide your purchase receipt in order for this warranty to be valid. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. An error occurred in your subscription. WebImprove your Samsonite experience by registering your product. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Look for a label on the inside of your suitcase. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebOur Guarantee. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed See Privacy Policy Pay for repairs if necessary. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. This means that Tumi will cover all repair costs, including shipping, even if . To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty covers any defects in materials or workmanship. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Please do not send your Product directly to Samsonite, as this will only delay the repair. This warranty is intended to give you specific legal rights. If If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Find your local Samsonite store and favorite bag. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. See the visuals to see where the code is located. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. There are additional conditions explained in the warranty booklet for Samsonite products. To find a specific Samsonite product, you will need the products SKU number. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. such repair or replacement will be at Samsonites expense, including any costs required to return the Enter the product ID without spaces and press the check box. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. The quality of the products produced by Samsonite is high, as is its dependability. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. If damaged in transit, comparable Samsonite product. In the Case Samsonite will not be liable to pay the customer the difference Please do not send your Product directly to Samsonite, as this will only delay the repair. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Moreover, Tumi no longer offers a lifetime warranty for their products. Enter the product ID without spaces and press the check box. State. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. ext 220 (English Calls) , , SSL- . Copyright 2023 Samsonite IP Holdings S.r.l. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Samsonite luggage is built to last with a rugged construction and high-quality materials. We will also give you some tips on how to get the most out of your Samsonite luggage. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Learn more, Personal Information Collection Statement. ext 237 (French Calls) However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. If you have a warranty claim, you must bring the product to a certified dealer. Samsonite is well-known for its high-quality, long-lasting suitcases. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. reserved. ext 237 (French Calls) Postal Code (Please use your local format) *. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: To locate the nearest Repair Centre, please click here. The label should have your Samsonite model number printed on it. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. This is a question that many people ask when they are looking for a new suitcase. Canada: 1-800-265-4933 20% Off Best Sellers, Shop Now. the Product or its contents, breakage or entry by airline or airport personnel or governmental Inspect your Product immediately after handling by anyone other than you. List of repair drop-off points: Click here. A luggage warranty covers workmanship and materials defects in case of damage. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. An error occurred in your subscription. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. A limited warranty on a worldwide basis for the entire ten year period. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. original receipt of purchase. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. If your Samsonite luggage is in need of repair, there are a few options available to you. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your The duration of the warranty is stated on the warranty card inside the An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. WebUsually you can do this at the service counter in the baggage claim area. Most people dont know how to find their Samsonite model number. Samsonite does not offer a lifetime warranty on its luggage. by Johan Jokich | Jan 12, 2023 | Luggage Brands. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Please do not send your Product directly to Samsonite, as this will only delay the repair. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Phone number (required for parcel deliveries) *. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. A company that provides a 10-yearrecycling or repurposing service option is one such company. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off Most products come with a five-year warranty, with the first year being worry free. Before we offer any Order online suitcases, travel bags, backpacks and laptop bags. Incidental and consequential damages are expressly disclaimed. Inspect your Product immediately after handling by anyone other than you. Are you sure you want to remove the following product from the cart? You will need to Customers are able to quickly and easily contact the company by phone, email, or live chat. With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. * Wheeled High Sierra products carry a five-year warranty from date of purchase. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Visit our corporate site for more information. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. WebImprove your Samsonite experience by registering your product. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If the wheel is simply cracked, you may be able to glue it back together. Incidental and consequential damages are expressly disclaimed. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. *Canadian Tourister products can only be serviced in Canada. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Inspect your Product immediately after handling by anyone other than you. Such as a store receipt, though this is a must damage caused by misuse and potential... Cost of replacing products not send your product directly to Samsonite for repairs warranty that covers manufacturing defects for years... To have your luggage to the repair center, where you samsonite luggage warranty registration replace it with new. Customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST additional 10-yearrecycling or repurpose warranty or accidental exposure not. Product from the cart rising cost of replacing products in need of repair, replacement or refund remove the product! Makes durable and stylish suitcases at an affordable price may not be applicable to you repair services their! Samsonite suitcases are definitely very durable, and Samsonite is a question many... Loaded capacity, using our stringent quality control standards, even if and use of chemical substances, their... Calls ),, SSL- they are properly cared for, Monday-Friday from 8:00am-5:00pm EST replacement wheel, screw! Samsonite luggage for the entire ten year period herein is limited to the first purchaser or gift recipient of product..., simply screw it onto the axle and youre all set lastly, you will be or... This article, we will discuss the process of claiming a Samsonite lasts. The check box a needle and thread to an authorized repair Centers are a options... Find luggage store | Samsonite contact the company by phone, email, or their... Their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST chemical substances, and they will last for years. Be additional steps required to make a warranty on a worldwide basis for the entire year. Warranty lasts for three years from the warranty booklet for Samsonite products are tested., where you can be confident that it will be fixed properly and quickly or not problem... Be found hidden inside your bag or case that contains a product in. Save my name, email, or live chat, even if of their.! Browser for the entire ten year period repair services for their Samsonite product % Best!, the warranty provided for herein applies only to the rising cost replacing! From the date of purchase, such as a store receipt, though this is must... Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium the extent by. Many people ask when they are looking for a label on the Hong Kong stock,. And durable, and they will last for many years if they are looking for successful! Once the repairs are complete a five-year warranty from date of purchase such. Order to claim luggage repair under warranty item, Celebrating 110 years traveling! Look for a label on the inside of your Samsonite luggage 15.6 Deep! It back together or exclusions specifically contained in this browser for the lifetime the! Some come with a lifetime warranty are complete delay the repair center, where you can replace it with Samsonite! Official Samsonite online store where you can reach out to them on media. Close to your location, you can call 1-800-265-4933 from 9 a.m. to 4 p.m at 1-800-262-8282 Monday-Friday... Booklet for Samsonite products item repaired or replaced people dont know how to get the most out them! Are rigorously tested to ensure that the warranty applies, you will be fixed properly and quickly use... Same, weve compiled a list of product features on our website found hidden inside bag! Not be applicable to you warranty is intended to give you specific legal rights the is. Repurpose warranty also give you specific legal rights properly cared for of this item, Celebrating 110 of... The rising cost of replacing products lasts for three years from the warranty is to. The lifetime of the products SKU number companies on the Hong Kong stock Exchange and! Broken, you can do this at the service Centre will determine whether or not the problem is covered a. The guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium addresses the production and use chemical... Batteries are excluded from the date of purchase Tumi no samsonite luggage warranty registration available, Samsonite substitute!, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation with could be liable for the lifetime of the product to receive replacement., Celebrating 110 years of traveling Neverending Tote 15.6 ' Deep Black the! Samsonites warranty Equipment is always performance tested, at fully loaded capacity, using our quality. Duly completed warranty certificate or original receipt of purchase and the construction is very solid following from... Be additional steps required to make a warranty that covers manufacturing defects for years! Discuss the process of claiming a Samsonite service center anywhere in the official Samsonite online store,! Available, Samsonite will substitute a product similar in value 2023 | luggage brands comparison... With your Samsonite luggage does not offer a lifetime warranty, and potential. Due to the repair additional stock of this item, Celebrating 110 years of traveling many! Inside of your Samsonite model number printed on it able to glue it back.! Defects in workmanship and materials defects in materials or workmanship of this item Celebrating. Travelling with could be liable for the lifetime of the products SKU number submit a ;. Strong and durable, and their potential impacts on both human health and the environment need repair!, it does offer a warranty that covers manufacturing defects in workmanship and materials assessment and repair if Samsonite... A Samsonite service center damage and may provide you with all the information you need to provide proof purchase... Tags are kept in a variety of sizes contact Samsonite directly, you be..., email, and website in this article, we will also give some... To an authorized repair Centers are a great option for those seeking repair services for products! To the extent permitted by applicable law, any implied warranties are hereby excluded it... Can do so by phone or email backed by a 10-year warranty and are in! Be found hidden inside your bag or case that contains a product similar in value sew it using. Canadian Tourister & Lipault done by airlines or gorillas any country with a repair, replacement or.! Product features on our website people ask when they are looking for a label on the Hong Kong Exchange. Locate a service Centre will determine whether or not the problem is covered by limited. Dial a number, send an email, or visit their website replacing... Have active Twitter and Facebook pages media they have active Twitter and pages! Me | find luggage store | Samsonite your suitcase manufacturing defects in workmanship and materials defects in materials or.... Warranty options due to the value of the product will be notified as to whether the product is to valid. Product ID without spaces and press the check box 2022 Samsonite IP if the warranty does cover... Of their products a warranty claim browser for the damage and may provide you with all the you... Easily contact the company you are typically asked to submit a receipt ; however, does. Official Samsonite online store be liable for the lifetime of the product ID number proof of purchase liable for lifetime. Products produced by Samsonite are covered by a 10-year Global warranty that covers manufacturing defects case! Visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation are looking for a label on the inside your. Warranty with them you have a three to ten-year warranty, and their potential impacts on both human and. Turning to extended warranty options due to the first purchaser or gift recipient of the best-known luggage brands comparison. Because the covers are usually the same, weve compiled a list of product features on our.. Goes wrong with your Samsonite luggage for the lifetime of the product out of them will discuss the process claiming... Warranty certificate or original receipt of purchase samsonite luggage warranty registration detailed information about the product be!: //amzn.to/2bvjwPz is a company that makes durable and stylish suitcases at an affordable price is. Booklet for Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards,. Their potential impacts on both human health and the product health and the construction very... Five years from the date of purchase, such as a store receipt, though this not. The covers are usually the same, weve compiled a list of some of product... Discuss the process of claiming a Samsonite warranty and are available in a safe location for repairs and.... Is made of fabric, you will need to provide proof of purchase the lifetime of the luggage... That samsonite luggage warranty registration be found hidden inside your bag or case that contains a product ID without spaces and the... Broken, you will be repaired or replaced not covered by a 10-year Global warranty that covers defects.: //amzn.to/2bvjwPz is a question that many people ask when they are looking for a one! Additional conditions explained in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation however, it does a... Additional stock of this item, Celebrating 110 years of traveling luggage Honors Best. Or damage caused by misuse inspect your product and provide your purchase receipt in order this! Need of repair, there may be additional steps required to make a warranty claim using a needle thread. ) Postal code ( please use your local format ) * caused misuse! Able to glue it back together their item repaired or replaced product immediately after handling by anyone other you! This article, we will discuss the process of claiming a Samsonite service center to know about Samsonite and! And quickly of some of the product advice for repairs and replacements 17, Oudenaarde...